This Payment Agreement ("Agreement") governs your use of DataForge's paid services. By subscribing to our paid plans or making any payment, you agree to be bound by the terms and conditions set forth herein.
Payment Terms
- Subscription Fees: Payment is required for access to premium features and services beyond the free tier.
- Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan.
- Payment Methods: We accept major credit cards and other payment methods through our secure payment processor.
- Automatic Renewal: Subscriptions automatically renew unless cancelled before the end of the billing period.
Pricing and Plan Changes
- Price Changes: We reserve the right to modify pricing with 30 days advance notice to existing subscribers.
- Plan Upgrades: You may upgrade your plan at any time. Changes take effect immediately.
- Plan Downgrades: Downgrades take effect immediately.
- Usage Limits: Each plan has specific usage limits. Exceeding these limits shouldnt be possible. But if it happens, it may result in additional charges.
Refunds and Cancellations
- Cancellation Policy: You may cancel your subscription at any time through the Billing page. Cancellation will automatically change your subscription back to the free tier, and terminate your access to the paid features.
- Refund Eligibility: Refunds are not available. feel free to try out the site with the free tier.
Billing and Payment Issues
- Failed Payments: If a payment fails, we will attempt to charge your payment method multiple times before suspending service.
- Disputed Charges: You agree to contact us directly regarding any billing disputes before contacting your payment provider.
Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We are not liable for service interruptions due to:
- • Scheduled maintenance
- • Third-party service outages
- • Force majeure events
- • Acts beyond our reasonable control
Account Suspension and Termination
We reserve the right to suspend or terminate your account for violation of our Terms of Service or non-payment. Upon termination, your access to features will cease, though you may retain access to any generated content within your account limits.
Data Usage and Storage
- Usage Tracking: We monitor your service usage to ensure compliance with your plan limits.
- Data Retention: Generated PDFs are stored according to our Privacy Policy terms.
- Overage Charges: Usage beyond plan limits may incur additional fees.
Contact Information
For billing questions, payment issues, or subscription changes, please contact us:
Changes to This Agreement
We may update this Payment Agreement from time to time. Changes will be effective 30 days after posting the updated agreement. Your continued use of our paid services after changes take effect constitutes acceptance of the new terms.
By using our paid services, you acknowledge that you have read, understood, and agree to be bound by this Payment Agreement.